Focus manual guide

The Focus provides a high definition display, with its 50cm tall hologram.

This hologram displayer gives a spectacular dimension to your product and comes to sublimate your product on stage.

The result of many years of work, the Focus uses an exclusive breakthrough technology (spy pepper's ghost) allowing an optimization of the image for a better augmented reality experience.

utilisation

Set Up

Please, observe the following setting up steps, not to damage the product.

Turning the product ON :

- Install the product on a stable and appropriate environment
- Plug the product on an electrical outlet
- Switch the On/Off button On
- Wait until the product has finished to start

Turning the product OFF :

- Switch the On/Off button Off

Assembly

Follow the procedure provided for this purpose.

Maintenance

Cleaning the optical surfaces

The pyramid’s half-mirrored surfaces must have an impeccable quality to be more efficient. That’s why it is advised to always envelop them in an appropriate protection during the transport.

Their cleaning can be done with a antistatic cloth, eventually with a cleaning spray. Avoid the kitchen paper and all abrasive material.

Cleaning the base

The base of the Focus is in black painted aluminium. Avoid all the materials that could cause microscratches.

In the case of persistent traces, you can use degreasing cleaner.

Transport

For a safe transport, we’re advising to use our flight-cases. Contact us for more informations.

There are precautions to take :

Solve the Focus problems

This section is grouping all the identified problems that you could encounter with our products and their solutions. If the problem that you encounter is not on the list or if the suggested solution doesn’t work for you, please contact our technical support for more informations.

Identification

Identify a product

The Focus have a written serial number on the front of the IT case.

For the products that have WIFI transmitter, the network SSID will be in the form :

focus-XX

XX being the serial number of the product.

The serial number is also written on the product’s purchase/rent bill.

Turning ON

The product doesn’t turn ON

That can be due to many causes :

One of the screens is OFF

Make sure that the screen is properly supplied, that the DVI cable is plugged.

panneau de contrôle de l'écran

One of the screens is not in “DVI” mode

By using the control pannel of the involved screen :

The image is scrambled or noisy

Often characterized with green lines on the image.

The problem is coming from DVI-D cables that connect the screen to the Focus’ computer.

Spare parts

Naming of the parts

Naming of the main parts of the Focus : Technical drawing of the Focus

You haven't found the answer to your question ? Contact us.